We take pride in our products and know you'll love them. That's why we offer a no-squabble 100% money back guarantee if you're not completely satisfied.
Simply return the item to us in its original condition within 14 days of receipt, and we'll issue you a full refund. Returned items should be unused and returned in original packaging, alongside any enclosed documentation.
Alternatively, we are always happy to exchange.
Please note: This does not apply to Ready Mixed Glitter Grout which cannot be returned under Hemway's returns policy.